Privacy Policy

Herb Knowledge / 1:1 Personalised Wellness Session with Cath Davis

This Privacy Policy explains how we collect, use, and protect your personal information when you book a wellness session or interact with our website: www.herbknowledge.store

๐Ÿ” What Information We Collect

When you book a session or submit a form, we may collect:

  • Your name and email address

  • Country of residence

  • Details from your intake form (e.g., health history, lifestyle, preferences)

  • Payment details (handled securely by Stripe or PayPal โ€“ we do not store card information)

  • Any additional information you choose to share during the session

๐Ÿ“‹ How We Use Your Information

Your personal data is used solely for:

  • Reviewing your intake responses

  • Preparing personalised wellness suggestions

  • Conducting the 1:1 session

  • Emailing your recommendations or follow-up content

  • Managing bookings and payments

  • Sending essential service communications (e.g., confirmation, scheduling)

We do not use your data for marketing unless youโ€™ve given explicit consent to join our newsletter.

๐Ÿค– Use of AI Tools

We may use secure, anonymised tools (such as literature review platforms) to help assess and tailor your wellness advice. No personally identifiable information is shared with external services.

๐Ÿ‘€ Data Sharing and Storage

  • Your data is treated as confidential and stored securely.

  • We do not sell or share your information with third parties.

  • Intake form responses may be stored for up to 12 months for follow-up purposes, unless you request deletion sooner.

๐Ÿงผ Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to update or correct inaccuracies

  • Request deletion of your information

  • Withdraw consent at any time

To do so, contact us at hello@herbknowledge.store

๐Ÿ“… Data Retention

We retain relevant personal data only as long as necessary to provide the agreed service or comply with legal obligations. You may request earlier deletion at any time.

๐Ÿ” Contact

For privacy-related questions, data access, or complaints:
๐Ÿ“ง hello@herbknowledge.store
๐ŸŒ www.herbknowledge.store